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FAQ

FAQ

Location    
Are there any grocery stores or shopping areas near your community?   Kroger and Walmart
Are there any coffee shops or restaurants near your community?   Starbucks and Dunkin
What is the closest airport to your community?   Hartsfield International
Who are any major employers or businesses near your community?   Delta, Sams Club, Costcos, and BJs
What is the closest major city?   Atlanta
     
Maintenance    
What will you do to prepare my apartment before I move in?   Deep clean the apartment and change the locks.
Do I have to be present for a service technician to do the work?   It is up to you! You can let us know your preference! 
Do you have on-site maintenance?   Yes
An item in my unit needs repair. How do I get help?   You may place a work order through your Rent Caf account or call the office and press the extension for routine or emergency maintenance.
How can I contact emergency maintenance?   Call the office number. 
What happens if I am locked out?   If you are locked out during business hours, call the front office to have them unlock you with a $50 charge. After hours, call a local locksmith like Mr. PICKA-LOCK at 803-989-6710.
     
Amenities    
How big are the homes, and what type of floor plans does your community offer?   1, 2, and 3s ranging from 724 sq.ft. to 1443 sq.ft. 
Is parking available?   Yes
What amenities does the property offer?   Fitness center, dog park, dog spa, patio that features 2 gas grills and a firepit. 
During which time periods are the pools and decks available for use?   10 AM - 9 PM from Memorial Day to Labor Day
Is there an on-site dog park?   Yes
Is your community pet-friendly?   Yes, we love pets! Check out our website under amenities to see our Pet Policy and Pet fees! 
Which appliances come standard?   Refrigerator, dishwasher, gas stove, and washer/ dryer
Do you offer furnished apartments?   No
Do you work with any furniture rental companies?   No
Are garages or covered parking available?   No 
     
Admin    
How long does it take for an application to be approved?   72 Hours
What are my options for paying my rent?   WIPS or Rent Caf 
Am I required to purchase renter's insurance?   Yes. We require proof of insurance coverage for your apartment home of a minimum of $100,000.
If my situation changes, can I get out of my lease?   Yes, we require a 60-day notice and a buy-out fee to be paid.